Privacy Policy - Velocity Elite Club

1. Introduction

Velocity Elite Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Information: Name, email address, phone number, date of birth, address, and payment information
Health Information: Fitness goals, medical conditions (if voluntarily provided), and physical measurements
Usage Information: How you use our facilities, attendance records, and booking history
Technical Information: IP address, browser type, device information, and browsing behavior
Communication: Emails, phone calls, and other communications with us

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process transactions and send related information
To send technical notices and support messages
To respond to comments, questions, and customer service requests
To communicate with you about products, services, and promotional offers
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues and fraud

4. Information Sharing

We may share your information with:

Service Providers: Third-party companies that perform services on our behalf (payment processors, IT services, etc.)
Business Partners: With your consent, we may share information with our partners for promotional purposes
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale of assets, or transfer of business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt-out of marketing communications
Request information about how we use your data
Withdraw consent where we rely on your consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy statements of every third-party website you visit.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: 9548651997
Address: Main Road Chandra Lok Colony, Khurja, Uttar Pradesh